Privacy Policy
At VerveLife, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. As your friendly Canadian trade experts, we want you to feel confident and secure while shopping with us. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website, www.verlif.com (referred to as the “Site”).
1. Information We Collect
We may collect various types of information in order to provide you with the best shopping experience:
1.1 Personal Information
When you create an account, make a purchase, or subscribe to our newsletter, we may collect personal information, including:
- Name
- Email address
- Shipping address
- Billing address
- Phone number
- Payment information (credit/debit card numbers and transaction details)
1.2 Non-Personal Information
We also collect non-personal information automatically when you visit our Site, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited on our Site
- Time and date of your visit
- Referring website URL
2. How We Use Your Information
We use your information for the following purposes:
- To Process Orders: To fulfill your orders and manage your account.
- To Improve Our Services: To analyze user behavior and improve the functionality of our Site.
- To Send Communications: To send you order confirmations, shipping updates, and promotional materials that you may opt-in to receive.
- To Provide Customer Support: To respond to your inquiries and assist you with any issues.
3. Sharing Your Information
We value your privacy and will not sell or rent your personal information to third parties. However, we may share your information in the following situations:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Site, conducting our business, or servicing you (e.g., payment processors, shipping partners).
- Legal Requirements: We may disclose your information if required by law or to protect our rights, privacy, safety, or property, or that of others.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that business transaction.
4. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance your experience. A cookie is a small file that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the sites or service providers’ systems to recognize your browser and capture and remember certain information.
Types of Cookies We Use:
- Essential Cookies: Necessary for the basic functioning of the Site.
- Analytical Cookies: Help us analyze how visitors use our Site.
- Marketing Cookies: Used to deliver relevant advertisements to you.
You can manage your cookie preferences through your browser settings. However, turning off cookies may limit your ability to use certain features of our Site.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. We use secure server hosting, encryption, and other security protocols to protect your data against unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
You have certain rights regarding your personal information, including:
- Access: You have the right to request copies of your personal information at any time.
- Correction: You have the right to request that we correct any information you believe is inaccurate or incomplete.
- Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions (e.g., ongoing transactions or legal obligations).
- Objection: You have the right to object to our processing of your personal information for marketing purposes.
To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below.
7. Third-Party Links
Our Site may contain links to third-party websites. These websites have their own privacy policies and we do not bear any responsibility for their content or practices. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our Site is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions about this Privacy Policy or our practices regarding your personal information, please contact us at:
VerveLife Customer Service
Email:[email protected]
Website: www.verlif.com
Phone: [(+1) 2369 6587 94]
Thank you for choosing VerveLife!
We appreciate your trust and are dedicated to safeguarding your information as you enjoy our unique products and services.